FAQ

Shipping
Our typical fulfillment time is 5-7 days, however times may vary. Some items are made to order and may take up to 2 weeks to fulfill. (This timeline does not include shipping time). Orders within the USA are shipped USPS First Class or Priority Mail. Orders outside the USA are shipped USPS First Class International Mail. You will receive a tracking number via email when your order ships.
*Please note, for international orders you will be responsible for duties and taxes via your country's customs, if applicable. Most shipments crossing international borders are subject to the evaluation of duties and taxes required by the destination country's government. All mail may be examined by customs and may cause delays. The duties and taxes normally must be paid before the goods are released from customs. Before purchasing please familiarize yourself with your country's customs, duties, and taxes. 
Returns
Each piece is hand fabricated and finished to order, so we do not accept returns. However, we will do our best to accommodate an exchange, please contact us for availability. Shipping costs for an exchange will be covered by customer, unless an error was made on our part. Cancellations are possible as long as the item has not shipped. Please contact us: popstudioshop@gmail.com and provide your order number and we will check the status of your order.
Jewelry Care
Bronze will naturally tarnish over time and become more golden in the areas that are handled most. Our jewelry will do best if kept away from environmental factors such as water, soaps, and lotions. This also includes removing jewelry before showering and swimming. Lastly, store your jewelry in a clean and dry place. If you would like to brighten up your jewelry use a polishing clothe, this will remove some of the patina on the surface of the metal.